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Qualifications
What we will look for you to have:
• Ability to work flexible schedules, including weekends;
• Some computer knowledge with ability to use MS Word and Excel;
• Cash handling experience is highly preferred;
• Strong customer service skills;
• A valid work permit is a must.

We're looking for a team player with a positive attitude and strong communication skills to help create an exceptional experience for our customers.

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Job Description
Being part of our retail team means that:
• You enjoy working in a customer facing role,
• You are driven by providing excellent customer services,
• You are confident in handling our customer's money in a fast-paced environment,
• You appreciate diversity and have the necessary skills to communicate effectively when resolving customer concerns,
• You are friendly, collaborative and have a positive attitude.

Responsibilities
What you will do on daily basis:
• Interact with customers face to face to receive and process all of Ria's products such as money transfers, money orders, selling and buying foreign currency;
• Accurately verify or enter the customer's information on our systems;
• Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations;
• Recognise problems, issues or complaints during queries and propose solutions or escalate to the management team;
• Keep up to date with Ria's products, services and policies;
• Balance your cash register and prepare cash for bank deposit;
• Prepare your daily transactions record;
• Perform other duties as assigned or requested by your colleagues and superiors.

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PERKS & BENEFITS
• At Ria, we believe in rewarding our team with more than just a paycheck. Here's what you can look forward to:

🎉 Work-Life Balance & Fun:
• Exciting Social Events & Seasonal Celebrations -- Because work should be fun too!
• A Day Off on Your Birthday -- Enjoy your special day on us!

🚀 Growth & Development
• Regular Leadership Training -- Unlock your full potential
• Internal & External Learning Opportunities -- Keep growing, keep succeeding
• Internal & International Mobility Opportunities -- Your career, your way

💡 Rewards & Recognition
• Annual Employee Recognition Events & Performance Rewards -- Your hard work deserves the spotlight
• ESPP (Employee Stock Purchase Plan) -- Invest in your future with us
• Exclusive Discounts on Company Products & Services -- Enjoy perks beyond the workplace

🌱 Wellbeing & Giving Back
• Wellness Allowance -- Take care of your health with extra support
• Employee Wellness Weeks -- Prioritizing your health, always
*Ready to be part of something great? Join us and let's make work exciting, rewarding, and meaningful together!*🚀