About The Role
We’re looking for an Engineer that has good people, leadership & technical skills.
• A technical expert responsible for ensuring the efficiency, reliability, and scalability of data centre infrastructure.
• You're comfortable problem solving & making decisions on complex topics with high levels of ambiguity in a results driven environment.
• You’re comfortable influencing without authority and exceptional at building relationships with senior stakeholders across the business to get things done.
• You have the understanding and skillset to grasp technical concepts and problems quickly
• You have strong analytical skills
• You’re a doer who is extremely organized and diligent
• You’re a self starter, curious, and quick to learn, knowing what questions to ask to get up to speed quickly

What You'll be Doing
• Manage infrastructure projects, including installations & upgrades
• On-site and shift-based work in our AI Datacenters
• Monitor and maintain critical systems like power, cooling, and network connectivity.
• Handle escalated customer support issues, providing solutions aligned with business SLA requirements
• Design and implement automation scripts and tools to optimize processes.
• Conduct root cause analysis for major incidents and recommend long-term fixes.
• Collaborate with cross-functional teams for capacity planning and infrastructure optimization.
• Flexibility to work shifts, respond to critical incidents during out of business hours, and be on-call as required.
• Ability to adapt to customer-driven demands, such as providing specialist support after core business hours
• Availability to travel to additional data centres and to assist with deployments, trouble shouting and operational tasks and attendance of supplier related training courses

About You
• 4+ years of experience in data centre environments as an operator, technician or engineer.
• Expertise in server administration, virtualization, and networking protocols.
• Familiarity with automation tools (e.g., Ansible, PowerShell, Python).
• Strong problem-solving and analytical skills.
• Advanced technical certifications

Nice to Have:
• Exposure to large scale Data Centre environments
• Hands-on server experience at a tech org
• A strong customer service ethic

What We Can Offer You
You’ll have the opportunity to help shape the operating standards behind a next-generation AI cloud platform, working on complex infrastructure challenges with real ownership and impact. This is a chance to play a meaningful role in scaling high-performance, sustainable data centre operations in a fast-moving environment.