KSAT's commercial organization depends on reliable data, effective processes, and tools that enable informed decision-making. We are looking for a CRM & Sales Operations Lead to take a leading role in developing these capabilities across the company.

You will be responsible for the continued development of our Dynamics 365 CRM platform and for improving the sales operations framework used by our commercial teams. Working closely with Sales, Marketing, Finance, and Service departments, you will help ensure that processes, data, and reporting support efficient operations and contribute to KSAT's long-term growth.

About the Role

This position is ideal for someone who enjoys combining business processes, technology, data, and cross-functional collaboration. You are motivated by creating structure, improving ways of working, and helping teams make better use of systems and information in their daily work. In this role, you will play an important part in ensuring that our CRM platform and sales operations processes evolve in line with the company's needs. By strengthening data quality, reporting, governance, and user adoption, you will help provide the foundation for effective sales execution, informed decision-making, and continued growth across KSAT.

Responsibilities

CRM & Data
• Own and continuously develop the company's Dynamics 365 CRM platform, ensuring it supports business objectives and sales processes.
• Drive CRM adoption across the organization through training, best practices, and user support.
• Ensure high data quality and establish reporting structures that provide actionable business insights.
• Support CRM-related projects, enhancements, and integrations.

Sales Operations
• Own and optimize the sales operations framework, including sales processes, tools, and reporting.
• Develop, maintain, and improve sales processes, workflows, and governance.
• Create and maintain dashboards, KPIs, and performance reporting for management and sales teams.
• Support pipeline management, forecasting accuracy, and performance analysis.
• Support sales enablement initiatives, including onboarding, training, and tool adoption.

Essential Skills and Qualifications
• Experience in a Sales Operations, Revenue Operations, CRM Management, or similar business operations role.
• Strong hands-on experience with Microsoft Dynamics 365 CRM and Power BI.
• Solid understanding of sales processes, pipeline management, and forecasting.
• Strong problem-solving skills with a structured and proactive mindset.
• Good communication skills and the ability to translate data into actionable insights.

Personal Qualities
• Structured and detail oriented.
• Proactive and solution focused.
• Strong business understanding combined with technical curiosity.
• Comfortable driving change and influencing stakeholders.
• Motivated by improving processes, systems, and the way teams work together.

KSAT - A Stellar Workplace:

At KSAT, you will become part of an ambitious and highly competent international organization operating at the forefront of the global space industry.

We offer:
• A unique opportunity to contribute to some of the world's most exciting space programs and missions.
• A key role in shaping KSAT's future CRM strategy and roadmap.
• An international working environment with highly skilled and dedicated colleagues.
• A flexible and collaborative work environment focused on teamwork and achievements.
• The opportunity to build a long-term career with a financially strong and growing company.
• At KSAT, we are driven by a shared commitment to excellence and a passion for enabling space missions that make a difference around the world.

Learn more about KSAT and explore what it's like to work with us at SPACE UP YOUR CAREER: Kongsberg Satellite Services: KSAT

Diversity & Inclusion

KSAT recognizes the value of diversity and actively works to create an inclusive workplace. We encourage qualified candidates of all backgrounds, genders, ages, and cultures to apply.

Security Requirements

The successful candidate must satisfy applicable authorization and security requirements. Final candidates will be subject to a background check.

Location

Tromsø or Oslo, Norway